How to keep your business running during a crisis

No company is safe from disaster. For example, a ransomware attack, a fire, or an unplanned power outage can cause your small- or medium-sized business (SMB) to go offline and lose revenue. In order to protect your company from these unexpected events, it’s important to have a business continuity plan (BCP) in place. This blog […]

NIST’s password guidelines: What you need to know

In case you missed it, the National Institute of Standards and Technology (NIST) released new guidelines for creating and managing passwords. This is great news for anyone looking to improve their online security. But what do these new guidelines mean for you? In this blog post, we will discuss the basics of the NIST password […]

Update your firmware to secure your business

If you’re like most business owners, you’re always looking for ways to keep your business secure. One way to do this is by keeping your firmware up to date. In this blog, we’ll explain why it’s important to update your firmware to secure your business. What does firmware do? Firmware is a type of software […]

Understanding the cost of VoIP phone systems

When it comes to communication solutions, Voice over Internet Protocol (VoIP) systems are by far one of the best options for businesses. To make and receive calls, all you need is a stable internet connection, which means you can get rid of those outdated landlines. However, VoIP systems come with certain ownership costs that you […]

A guide to sharing calendars in Microsoft 365

Microsoft 365 offers a convenient way to share calendars. In this guide, we will walk you through how you can quickly and easily do so to let others — even those without a Microsoft 365 account — view your calendar. What is Outlook? Outlook is a personal information manager from Microsoft, available as part of […]

Single sign-on: What it is and why you need it

The need to generate, manage, and remember numerous passwords for different accounts often causes password fatigue. Using the same passwords for all these accounts may seem like an ideal solution for many employees, but it comes with a huge risk to company security. The best solution is to use single sign-on. What is single sign […]

Don’t make these mistakes when investing in IT

More and more businesses are investing more money in new IT solutions to drive efficiency, enhance customer service, and improve cybersecurity, among others. However, your IT investment might become a waste of money if you make these mistakes. 1. Failing to align new tech with business goals While many advertisers sell new technologies as the […]

Practical tips to secure your email account

Email is one of the most commonly used forms of communication nowadays. It’s quick, easy, and convenient, but it’s also vulnerable to attacks from hackers. Read on for some practical tips that you can use to secure your email account and keep your information safe. Use strong passwords Many email users fail to realize how […]

BYOD vs CYOD: What’s best for your business?

When it comes to what IT equipment your staff uses, you can implement one of two policies, namely bring your own device (BYOD) and choose your own device (CYOD). Let’s explore the pros and cons of both BYOD and CYOD, so you can make an informed decision about which option best fits your business needs. […]

The benefits of call recording: Get more from your conversations

Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording. Pinpoint problem areas Call recording can help […]

Need help navigating technology to grow your business? Our FREE eBook will be with you every step of the way.Download now
+ +